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Out of Hours
If you are unwell in the evening, overnight or at the weekend, contact: The Urgent Care Service on NHS 111.

Telephone Advice
Please contact Reception who will advise you of the most convenient time to phone to speak with either a doctor or practice nurse. This is usually after 11am or after 6pm, when you can also enquire about test results. 

Home Visits
In the event of being immobile or too unwell to attend the surgery, please call before 10.30 am to arrange a home visit.

Medication Supplies

Please do NOT go to A&E or Out of Hours if you run out of medication over a weekend or bank holiday, they will not supply you with medication. Please go to your usual pharmacy and they may give you sufficient supplies to see you through - there may be a charge for this.

MWelcome to The Prince of Wales Surgery, Dorchester

As you enter Frederick Treves House, a purpose-built medical centre - we are on the right - please approach our Reception, where you will receive a warm welcome.


We intend to be part of our local community and a centre for excellence in the provision of primary healthcare, with in-house provision of a range of medical services.

Saving lives by teaching others to save lives.We are committed and dedicated to providing higher professional standards for qualified doctors and medical students.  You may occasionally have consultations with one of these doctors under direct supervision. We will provide these services by maintaining an efficient and user-friendly business. We are a Personal Medical Services (PMS) Contract Practice.

 Practice Vision

Our aim at the Prince of Wales Surgery is to provide comprehensive, friendly, professional and personal service, with time to discuss our patients’ healthcare concerns. We endeavour to make it easy for our patients to make an appointment to see their doctor, nurse or other healthcare professional.

Christmas and New Year Opening

Monday 23rd December 8.00am to 7.30m  -Open

Tuesday 24th December 7.30am to 6.30pm - Open

Wednesday 25th December Christmas Day - Closed

Thursday 26th December Boxing Day - Closed

Friday 27th December 8.00am to 6.30pm - Open

Monday 30th December 8.00am to 7.30pm - Open

Tuesday 31st December 7.30am to 6.30pm - Open

Wednesday 1st January 2020 - Closed

Thursday 2nd January and Friday 3rd January open as usual

Please be aware that our phones are only open 8.00am to 6.30pm

For EMERGENCIES during the closed periods, please dial 111 for advice OR in a serious emergency DIAL 999 and ask for an ambulance

General Data Protection Regulations

We understand that keeping your data and personal information safe and secure is important and as a  practice we take this very seriously. We make every effort to ensure that your personal information is managed in the most appropriate way. Information about how we use your records can be found under Further Information section 2 on the right hand side of this page.

Please see the Privacy Notice link below for more information. A copy can be requested from reception should you prefer.

Prince of Wales Surgery Privacy Notice

Patient Participation Group

If you are interested in being part of the Patient Participation Group (PPG) Then have a look at the information in the 'Have your Say' section in the right hand column, and return the form which we will pass on to the Group for you.

Family and Friends Test 

 Click here to access the Friends and Family Test

The practice has introduced a feedback system called the Friends and Family Test for all patients and carers to let us know how we are performing. To access this please use the link above that will take you to the questionnaire. There will be facilities in the surgery to give your feedback electronically or on paper.

We welcome all feedback as it allows us to review how we are providing care and where we may need to consider changes.

Please remember that you can always give feedback via the NHS Choices website as well.

 Help with using systmonline.

If you would like to see guidance on how to use the online system please click the link below

SystmOnline - Guide to use




(Site updated 04/12/2019)
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