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Out of Hours
If you are unwell in the evening, overnight or at the weekend, contact: The Urgent Care Service on NHS 111.

Telephone Advice
Please contact Reception who will advise you of the most convenient time to phone to speak with either a doctor or practice nurse. This is usually after 11am or after 6pm, when you can also enquire about test results. 

Home Visits
In the event of being immobile or too unwell to attend the surgery, please call before 10.30 am to arrange a home visit.

Medication Supplies

Please do NOT go to A&E or Out of Hours if you run out of medication over a weekend or bank holiday, they will not supply you with medication. Please go to your usual pharmacy and they may give you sufficient supplies to see you through - there may be a charge for this.

General Data Protection Regulations and Sharing your Medical Information

General Data Protection Regulations (GDPR)

From the 25th May 2018 GDPR came into force. The Privacy Notice below lays out how the Prince of Wales Surgery manages your data and how and when we share it and to who.

PoW Privacy Notice 07.19

In January 2016 we started sharing your information with other healthcare services treating you which use the same clinical system as the surgery. Please click on the document link below for more information about what this will mean to you and information on our Privacy Statement please see the link above.


Dorset SystmOne Fair Processing Notice

Easy Read SystmOne Patient Data Sharing Leaflet

Quick Start Guide for Patients

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